Maintenance

Our maintenance is ensured by GK Cloud, that redefines maintenance with a focus on proactive, reactive, and preventive strategies. Our platform is built on the principle of uninterrupted service, ensuring retail technologies are always operational and effective.

ALL THE FEATURES INCLUDED IN THE MAINTENANCE

ONLINE SUPPORT

PAPERSCENT TECHNOLOGY

PLATFORM

  • Marketing Data
  • Automated Report
  • Predictive Maintenance Alert

MOBILE APP FOR FIELD

  • Notification center for fields
  • Synchronisation of datas in case there is not Internet access
  • Automated hardware updates on App

CUSTOMER SUCCESS

  • Proactive customer success management
  • Phone Assistance
  • On site intervention management